Frequently asked questions
Everything you need to know before you adopt (or make) your next handmade friend.
Are your crochet pieces really handmade?
Yes — every single piece is crocheted by hand in our studio from premium yarn. Nothing is machine-made or mass-produced, so each item is genuinely one of a kind.
How long does shipping take?
Because pieces are made to order, we need 1–3 business days to prepare and pack your order. Delivery then typically takes 7–15 business days worldwide with tracking, depending on your location.
Do you ship internationally?
We do! Forfunly ships worldwide. Shipping costs are calculated at checkout, and orders over $60 ship free.
Can I return or exchange my order?
Absolutely. If something is not right, you can return unused items in their original condition within 30 days of delivery for a refund or exchange. See our Returns page for details.
How do I care for my crochet item?
Spot clean with a little mild soap and cool water, then reshape and air-dry flat. Avoid machine washing and tumble drying so your piece keeps its shape and softness for years.
Are your toys safe for babies and children?
Our amigurumi are made with care, but many include small parts, safety eyes or wire, so we recommend them for ages 3+. If you need a baby-safe version (embroidered eyes, no small parts), just ask and we can make one for you.
What materials do you use?
We crochet with soft, skin-friendly acrylic and cotton yarns and fill our pieces with hypoallergenic polyester fiberfill. Exact materials are noted on each product page.
Can I request a custom or personalized piece?
Yes! Custom colors, name tags and made-to-order designs are some of our favorite projects. Send us a message with what you have in mind and we will get back to you.
Will the piece I receive look exactly like the photo?
Very close! Since everything is handmade, small, loving variations in stitches and expression make each piece unique — that is part of the handmade charm.
Do you sell DIY crochet kits?
We do. Our kits include the yarn, hook, safety eyes, stuffing and step-by-step instructions you need to make your own — great for beginners and experienced makers alike.
Still have a question? Send us a message — we are happy to help.